Skip to main contentWelcome to CometAPI
Access 500+ models using the standard OpenAI interface protocol, with pay-as-you-go billing, transparent details, no hidden costs, and immediate access to all models after recharge.
About rate multipliers
- Definition: Rate multipliers (group multipliers, model multipliers, completion multipliers) are a calculation method in the system. Each model has its independent multiplier, which doesn’t directly reflect multiples of official prices.
- Principle: Theoretically, our multiplier settings are designed to maintain complete consistency with official model pricing.
- Learn More: Visit Multiplier Calculation Method.
About price adjustments
- GPT Models: Usually synchronized with official multipliers, unless otherwise stated.
- Other Vendor Models: Multiplier prices will be adjusted according to market conditions.
About concurrency
- Line descriptions:
- The platform uses large-scale cluster load balancing, supporting high concurrency by default.
- For high-concurrency needs or specific model training requirements, use the training line and contact customer service to activate relevant model permissions.
- Enterprise-dedicated lines: Support high concurrency of 30 million TPM by default, with inclusive line support.
- Request Volume Monitoring: Visit the Request Log Page to observe RPM request volume changes.
About maintenance
- Multi-channel distribution:
- When a channel fails, the system automatically switches to other channels and retries multiple times.
- If a channel crashes, the system will automatically restart within 5 minutes.
- Error handling:
- If models return error messages in high-concurrency scenarios, contact customer service for assistance.
- 403 Error: May be triggered by the WAF defense mechanism. Contact customer service to check if the URL is blocked.
- Scheduled Maintenance Time:
- 1-5 AM: Scheduled tasks, database maintenance, memory release, etc. may cause temporary instability or interruptions.
- Recommendation: Users with batch concurrent requests should implement reconnection mechanisms and save request data.
Privacy statement
- Recorded Information: To ensure service quality and network security, we record users’ request IP addresses, request frequency, and service quota usage.
- Privacy Commitment:
- Apart from necessary service log information, we do not collect any other personal request data.
- We do not store user request content, ensuring maximum respect and protection of user privacy.
Recharge discounts
- Rules: The more you recharge, the bigger the discount, with transparent pricing and no hidden fees.
- We never use tactics like “ultra-low prices” or “multipliers that are n times the official website”.
- Recharge Discounts:
- Cumulative recharge of 3000+ yuan or stable daily consumption of over 100 dollars, for enterprise customers, contact customer service for permanent recharge or consumption discounts.
About abnormal charges
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Handling steps:
- Check the request IP in the request logs.
- If it’s an unfamiliar IP, your Key may have been leaked.
- Solution:
- Disable or delete the leaked API key and create a new one.
- Protect your API key: Do not share API keys or enter them on unknown websites.
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Open Source Program Considerations:
- If using personally built open-source AI programs, be sure to:
- Set up site passwords.
- Do not save API keys through environment variables; use form submissions instead.
- Modify the header and footer characteristic information of open-source programs to prevent malicious scanning and unauthorized usage.
About recharge credits
- Delay Explanation: Some network recharges may have a 1-3 minute delay. Please be patient.
- If not credited after 10 minutes:
- Contact customer service with payment screenshots and order numbers.
- We will manually process your order.
Contact customer service
